Frequently Asked Questions

Everything you need to know about your EVER Skincare journey.

Are EVER Skincare products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and designed to be gentle yet effective. We recommend performing a patch test before incorporating any new product into your daily routine.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping and handling fees.

Does EVER Skincare test on animals?

No, we are proudly cruelty-free. We do not test our finished products or ingredients on animals, nor do we ask others to do so on our behalf.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How can I track the status of my order?

Once your order is processed, you will receive an email confirmation with a link to your tracking information. You can also log into your account on our website to view your order history.